Main Content
After holding focus groups in Newfoundland and Labrador, CNIB created this legal information handbook to provide helpful responses to some of the most common questions we heard.
In the handbook below, you’ll find:
- An overview of your most important legal rights related to transportation
- Answers to common questions like
- "The bus that I ride is inaccessible. The bus lacks audio signals that identify stops and the driver does not reliably assist me. This lack of accessibility causes me to miss my stop or miss my bus. What can I do?”
- “ I was denied access to a taxi because I am accompanied by a guide dog. What can I do?"
- Links to helpful legal services and community supports
The Know Your Rights legal Information handbooks are available in two different formats:
If you’d like to receive this handbook in Braille or DAISY format, please email knowyourrights@cnib.ca. Did this handbook answer your question or did it connect you to a helpful resource? Please let us know!

