Build a meaningful career with CNIB
CNIB is a mission-driven organization where your work creates real impact through delivering innovative programs and powerful advocacy that empower people impacted by blindness to live their dreams and tear down barriers to inclusion. At CNIB, we’re committed to building an inclusive and collaborative workplace where your growth is supported and your achievements are celebrated. That's why we offer comprehensive benefits, programs, and perks to support you!
Some of these benefits include:
- Comprehensive benefits and pension plan
- Health and wellness benefits, and
- Educational and professional development opportunities
Working with us means you'll be part of an ambitious and diverse team that's committed to changing what it is to be blind today.
Recognized as one of Canada’s Most Admired Corporate Cultures for 2025.
A workplace where your contributions matter and your growth is supported.
Shared Purpose & Connection
Every team member plays a critical role in shaping our organization and driving meaningful change. We pride ourselves on fostering a workplace where your contributions align with our strategic vision, where your voice is heard, and where your well-being is prioritized. Here’s how we bring that to life:
- Strategic Alignment: Your work directly supports CNIB’s 2023–28 strategic plan, “The Way Forward,” by changing attitudes about blindness, creating safe and accessible journeys, and supporting parents and children in and out of the classroom.
- Inclusive & Supportive Culture: We prioritize accessibility, health, safety, and overall well-being in everything we do.
- Your Voice Matters: We encourage open dialogue and collect employee feedback through annual surveys and platforms like ThoughtExchange to drive continuous improvement.
Deeper Connections
We believe that the foundation of a strong workplace culture is built on shared values, meaningful connections, and a deep commitment to accessibility and inclusion. Through ongoing cross-collaboration among departmental teams and celebrating differences, we create an environment where everyone can be themselves and thrive together. Here’s how we support our culture:
- Mission Days: Get up to five paid days annually to volunteer in CNIB programs and events.
- Commitment to Accessibility & Inclusion: We champion and advance IDEA initiatives through programs, policies, and internal activities.
- Prioritizing Accessibility: Accessibility is our collective responsibility, so all employees are supported and able to contribute.
- Social Culture: Employee-run social committee, ERGs, and team events.
- Employee Referral Programs: Earn $500 for referring great talent to CNIB.
Flexibility & Personal Growth
CNIB supports your career growth through ongoing learning, education, and training for all employees. Employees have access to various resources and programs designed to build confidence in their work and support their personal and professional development through training and education. Here’s how we are investing in your success:
- Workplace Flexibility: Flexible, hybrid work options and summer hours.
- Seamless Onboarding: Immersive in-person orientation at Lake Joe annually, as well as monthly virtual new hire sessions.
- Investing in Your Development: Leadership programs, learning development platforms like LinkedIn Learning, personalized career growth plans, and up to $1,000 annually for professional development support.
- Career Mobility: Annual talent reviews and succession planning.
- CNIB University: An online learning management platform where staff can learn about the many ways CNIB is bringing “The Way Forward” to life across the country.
Holistic Wellness
We care about your well-being – inside and outside of work. That’s why CNIB offers a comprehensive health benefits package that provides employees with coverage at all stages of their lives. We invest in what matters most: YOU.
- Competitive Pay & Adjustments: Regular salary reviews and cost-of-living increases.
- Generous Time Off: Flexible PTO (personal, wellness, vacation), paid statutory holidays (Easter Monday, Reconciliation Day, Remembrance Day), plus a sabbatical leave program.
- Retirement Savings: 5% employer-matched pension plan.
- Recognition & Discounts: Earn rewards with Awardco, enjoy exclusive CNIB employee discounts, and access additional savings through Perkopolis and HUB International.
- Comprehensive Group Benefits: Canada Life health/dental, enhanced vision care coverage, free white cane tips, short term disability, long term disability, and out of country travel insurance.
- Employee & Family Support (EFAP): Free confidential services for mental health, financial, legal, childcare/elder care, and career coaching.
- Mental Health Resources: 90% coverage (to $2,000/year) for professional support alongside a confidential Employee Family Assistance Program (EFAP), and access to the "Not Myself Today" mental wellness program.
- Commitment to Safety: WSIB Health and Safety Excellence Program.
Career Opportunities at CNIB
Corporate & Professional Services
These are internal-facing, operational roles that keep the organization running smoothly,
- Accessibility and Inclusion
- Executive Leadership Team
- Finance & Travel
- Governance & Board Stewardship
- Legal
- People and Culture
- Property/Procurement
Programs & Community Services
These are all frontline-facing, mission-driven roles focused on delivering services, education, and engagement directly to communities.
- Contact Centre
- CNIB Beyond Print
- CNIB flagship programs, including Advocacy, CNIB Come to Work, CNIB Guide Dogs, CNIB Lake Joe, and regional operations (all regional program offerings)
- CNIB SmartLife
- International Affairs
Marketing, Communications & Fundraising
These roles all contribute to brand, voice, donor relations, and external engagement. They often collaborate and appeal to similar skill sets (communications, public relations, fundraising, marketing, strategy).
- Marketing & Communications (Directors, Writers, Accessibility Specialists, Digital Content, Social Media)
- Partnerships (CNIB SmartLife, Partner development)
- Philanthropy (Planned Giving, Major Gifts, Campaigns, Events, Donor Relations)
- Research & Communications Operations
Technology & Innovation
These teams focus on building digital tools, products, and platforms, that combine innovation, accessibility, and tech support for both internal and external audiences.
- CNIB Access Labs (Engineering, Sales, Product, Training, Accessibility)
- AI
- IT Infrastructure
Make a difference today – become a volunteer
Active at every level of our organization, volunteers are key agents in moving CNIB’s mission forward. From exciting community programs to national initiatives and leadership roles, there are so many ways to help change what it is to be blind. Explore our volunteer opportunities and discover meaningful ways to contribute to our community. Whether you’re passionate about events or advocacy, there’s a role that fits your interests and your schedule. Join us in making a difference – become a volunteer!
Your journey starts here!
At CNIB, we believe in building a team that reflects the diversity of the communities we serve. Our hiring process is designed to be fair, inclusive, and accessible, ensuring every candidate has the opportunity to succeed. We value both lived and professional experience and welcome all perspectives. Whether you’re applying for your first role or continuing your career with us, here’s what you can expect along the way.
Application
Before applying for a role, take a moment to explore who we are and what we stand for. Carefully review the job description, tailor your resume and cover letter, and prepare your application. You will be asked screening questions based on the requirements for the role; all responses are kept confidential.
Internal applicants are encouraged to share their intentions with their managers before applying and to apply through CNIB’s internal platform.
Resume review
Our people and culture team, along with hiring managers, carefully review each application to assess the candidates' skills, qualifications, and potential fit in line with the role's requirements. We may contact you for additional details or clarification regarding your application. The resume review process typically takes two to three weeks from the time the job posting closes.
Pre-Interview
If you're shortlisted, our talent acquisition team will contact you to schedule a phone screening. Following the screening, we’ll determine whether to move forward with a formal interview.
If you're not selected for an interview, you’ll be notified by email. We encourage you to explore other opportunities at CNIB that align with your skills and experience. We’re always looking for great talent!
Interview
If you’re selected for an interview, we’ll contact you to schedule a time that works for you.
We are committed to inclusive hiring practices, and our interview panels reflect that commitment. If you require an accommodation to participate in an interview, please notify the hiring manager or talent acquisition lead when scheduling your interview.
What to expect from the interview
Interviews may be in-person or online. Most interviews will include the hiring manager and additional team members. Depending on the role, there may be multiple interviews. During the interview, you’ll have the opportunity to learn more about the role and share your skills and experiences with the hiring team. The interview questions are chosen to help us better understand how your experience and skills align with the job's requirements.
Selection & Offer
Once all are complete and the best-fit candidate is selected, we’ll contact you by phone to extend a formal offer. An electronic offer detailing the terms and conditions of the offer will also be sent via email.
All offers are conditional upon satisfactory completion of:
- Two reference checks and other role-relevant checks as applicable.
- Police Record Check (Criminal Record or Vulnerable Sector Screening - dependent upon the role).
- Some positions at CNIB require a Vulnerable Section Check report; the associated cost will be the candidate’s responsibility.
We appreciate the time you’ve invested in the application and interview process. If you’re not selected, we will notify you.
Onboarding
Congratulations and welcome to CNIB! Once hired, you’ll receive a personalized onboarding experience to help you transition smoothly into your new role. Your hiring manager will work with you to create an onboarding plan, including tech setup and team introductions. We’re here to support your success from day one!