Government & Consumer Services Handbook – Manitoba

After holding focus groups across Manitoba, CNIB created this legal information handbook to provide helpful responses to some of the most common questions we heard. 

In the handbook below, you’ll find: 

• An overview of your most important legal rights related to  government and consumer services.
• Answers to common questions like 
  • "Due to my sight loss, I'm having trouble navigating government websites and accessing online services. What can I do?"
  • "When shopping or dining out, I often encounter an inaccessible point of sale terminal. What can I do?"
  • "I have been denied access to a restaurant or a store because I am accompanied by my guide dog. What can I do?"
• Links to helpful legal services and community supports

The Know Your Rights legal Information handbooks are available in two different formats:

If you’d like to receive this handbook in Braille or DAISY format, please email knowyourrights@cnib.ca. Did this handbook answer your question or did it connect you to a helpful resource? Please let us know!