Government & Consumer Services Handbook – Saskatchewan

After holding focus groups across Saskatchewan, CNIB created this legal information handbook to provide helpful responses to some of the most common questions we heard. 

In the handbook below, you’ll find: 

• An overview of your most important legal rights related to government and consumer services
• Answers to common questions like 
  • "When trying to complete a paper-based form at a government office, I asked a government employee for help. They said that 'due to liability issues' they could not assist me. What can do I?"
  • "When shopping or dining out, I often encounter an inaccessible point of sale terminal. What can I do?"
  • "Can an employee or business owner ask me to show them official identification for my guide dog before serving me?"
• Links to helpful legal services and community supports

The Know Your Rights legal Information handbooks are available in two different formats:

If you’d like to receive this handbook in Braille or DAISY format, please email knowyourrights@cnib.ca. Did this handbook answer your question or did it connect you to a helpful resource? Please let us know!