By: Taylor Bauer
In recognition of Guide Dog Access Awareness Month, CNIB was invited to join a workshop at the Edmonton International Airport (EIA) to highlight the vital role of guide and service dogs in creating inclusive travel experiences.
The session brought together representatives from across the airport community, including airlines, maintenance teams, CATSA, customs, U.S. border services, and more.
Participants learned about the distinctions between guide dogs, service dogs, therapy dogs, and emotional support animals, as well as proper etiquette when interacting with a working dog. We also discussed how staff can best support guide dog handlers, whether as passengers or colleagues, and the importance of being strong allies in accessibility.
Through sharing lived experiences, we were able to build a deeper understanding of the challenges and successes that guide dog handlers encounter in public spaces.
Feedback from the workshop was overwhelmingly positive. EIA described the experience as "eye-opening," noting that it provided them with invaluable insights into supporting both travellers and team members with guide and service dogs. They expressed gratitude to CNIB, Dogs with Wings Assistance Dog Society, and the City of Edmonton for contributing to this important conversation.
Workshops like this demonstrate the power of collaboration in building barrier-free communities.