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Share your accessibility feedback

Main Content

How was your customer experience with a CNIB Connects partner?

We welcome your comments, opinions and feedback on any accessibility matters with our CNIB Connects partners.

This could be feedback about overall content accessibility, website accessibility, or accessibility of goods and services, including documents, services and facilities. 

Sharing your experience will help our partners identify and remove barriers and respond to concerns to improve the accessibility of their products and services to help serve you better. CNIB will regularly share collected feedback with CNIB Connects partners to enhance the customer experience and show them how well they are meeting their customers' needs. You can submit your accessibility feedback by filling out the form below.

Should you have specific feedback about a product or service in itself (e.g., a broken product, a lost or stolen item, etc.), please reach out directly to the partner’s customer service team.

Link: CNIB Connects – Partner Accessibility Feedback Form