Opening date
Ideal for
Individual
Time Details
Minimum one three-hour shift per week, ideally 9 a.m. – 12 p.m. or 1 p.m. – 4 p.m., but there is flexibility.
Location
Victoria, BC
Location Details
Office
Position Description
The position entails, but is not limited to the following responsibilities:
- Greeting participants, welcoming them to the SmartLife Centre, and acting as a Sighted Guide as needed.
- Demonstrating and providing information on accessible devices on display in the SmartLife Centre and/or on the SmartLife webstore to participants.
- Become knowledgeable and well versed to speak to high tech accessible technology including sight enhancement devices and sight substitution devices (such as wearables, digital magnifiers, text-to-speech solutions, refreshable braille displays and other sought after innovative solutions, with the support from our SmartLife Coaches.
- Become knowledgeable and well versed to speak to independent living aids / low-tech accessible devices (e.g., talking clocks/watches) and how to set them up for participants.
- Independently research and learn about CNIB SmartLife products and other assistive technology through our website, internet searches and YouTube.
- Refer participants to SmartLife Coach, the Contact Centre, and the CNIB SmartLife webstore to make purchases, for further information or for returns.
- Clerical and other duties as required.
- Maintaining the overall look and feel of the SmartLife Centre including keeping displays and merchandising clean, tidy and organized.
Benefit of position
- Making a difference as part of a dedicated and passionate staff/volunteer team working to further CNIB’s mission.
- Develop or use existing experience and skills in customer services and accessible technology.
- Access to ongoing training to develop skills.
- Confirmation of hours upon request, reference after 3 months’ successful participation as a volunteer.
Qualities, Skills and Training
- Well-developed interpersonal and communications skills.
- Proficient accessing a computer, smartphone, the internet and MS Office.
- Ability to work independently and as part of a team.
- Professional attitude, self-starter and flexible.
- Demonstrates mature and sensitive nature when dealing with the needs of people experiencing sight loss.
- Knowledge of assistive devices and/or willingness to learn.
- Enjoy providing customer service, patient, friendly, and empathetic.
- Reliable, organized, and able to work with minimal supervision.
Position Commitment
Long Term
Application and contact information
If you are interested in this position, you can apply to join our team today by using our online application form, or for more information, contact Ben Finkelberg – Program Lead, Vision Mate & Volunteer Operations, at 250-410-4368 or by email at ben.finkelberg@cnib.ca.
Region