Contact us

There are four easy ways to reach us:

Internet:Browse and purchase online at the CNIB Webstore.

Phone:Call us toll-free at 1-866-659-1843.  A member of our Helpline team will be happy to assist you Monday through Friday 7:00 a.m. to 7:30 p.m. EST.  

Email:Send us an email at

Retail Stores: In addition to ordering online and by phone, you can also shop in select CNIB offices for products and technology that make everyday living easier for people who are blind or living with vision loss.

Click here to find the location nearest you.