Programs & Services

CNIB Ontario East Programs

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Peer Support

  • Adjustment to Vision Loss
  • One-to-One Peer Support & Mentorship
  • Caregiver Support Groups
  • Phone Buddies
Research indicates that peer support, talking and sharing experiences with other people reduces the isolation and depression so often felt by people with sight loss. By having interactions with others, people gain self-confidence and improve their quality of life.

Pete's Story: Pete’s vision declined soon after he was diagnosed with diabetic retinopathy. For this "free spirit" who enjoyed long-distance motorcycle trips with a large social club and lived in a rural community without public transit, the loss of his driver’s license was devastating. But an Adjustment to Sight Loss class turned his life around.

Peer volunteers knew just what Pete was going through and taught him how key principles such as patience, planning and perseverance could rebuild his self-confidence. Pete and his wife decided to move to the city and Pete now takes the bus to the astronomy club he’s joined – just one of the many ways he has regained a fulfilling life.

For more information or to volunteer please contact:

Brockville-Kingston-Belleville-Peterborough, 1.866.842.9071 ext. 5064.

Ottawa-Pembroke-Cornwall, 1.866.842.9071 ext. 5011.
  • Creates an enriching experience for both sighted volunteers and participants who are blind or partially sighted.
  • Encourages volunteers do things with, rather than for, their Vision Mate.
  • Assists with reading, computer use, shopping, recreational activities, community access, going for walks and so much more.
  • Builds connections and lasting friendships.
For some people who are blind or partially sighted, day-to-day activities, such as reading the mail or running a quick errand, can be a challenge, and feelings of isolation and loneliness can be a real problem. Vision Mates change that by connecting with participants in their own community, at times that work best for both.

Carol's Story: One of the first discoveries Carol made as a Vision Mate volunteer is that the benefits of volunteering flow two ways. Carol explains, "Most volunteers see themselves as givers – donating their time, energy and talent – but they quickly realize they are receivers – learning and growing in ways they never imagined."

For more information or to volunteer please contact, 613-542-4975 ext. 5094.

Youth Empowerment

What is it?
  • Programs for youth to:
    • Get together regularly with peers in a safe and inclusive environment
    • Learn new skills, social interaction and physical activity
    • Benefit from support and advice on healthy relationships and being safe
    • Develop new communication, technology, community engagement, mentorship and leadership skills
Why is it needed?
  • Research indicates that youth leadership programs reduce the incidence of feelings of isolation associated with sight loss, and help young people gain self-confidence, learn practical skills and develop social supports.
  • In comparison to their sighted peers, people with sight loss experience:
    • Lower graduation rates - only 65% of blind and partially sighted youth graduate from high school.
    • Less physical activity - only 26% of blind and partially sighted children participate in sports.
    • Low employment rates – 62% of the working aged people with sight loss don't have jobs, compared to 27% of the sighted population.
    • Low incomes - Approximately half of Canadians who have sight loss live on low incomes, making $20,000 a year or less.
For more information or to volunteer please contact:

Brockville-Kingston-Belleville-Peterborough, 1.866.842.9071 ext. 5064.

Ottawa-Pembroke-Cornwall, 1.866.842.9071 ext. 5011.

Accessible Technology

What is it?
  • An introduction to new accessible technology options (new smart phone apps and the latest devices) for people with varying degrees of sight loss.
  • Tech bar for learning, sharing and problem-solving, run by your peers
  • Virtual reality room for trying out technologies
  • One-on-one and group sessions
Why does it matter?
  • Accessible technology can transform the lives of individuals with sight loss, but they need to learn what will work best for them and how to use it.
  • Having a forum for learning from others and a place to go when there's a problem is essential for long-term success with any technology.
For more information or to volunteer, please contact:​, 1.866.842.9071 ext. 5012.

CNIB Ambassador Program

  • Represent CNIB at fundraising events, schools, seniors' residences and booths at various community events.
  • Promote social inclusion by raising awareness, changing perceptions and inspiring action.
  • Educate the public about what it is to be blind today.
  • Spread the word about the programs and services that CNIB provides so more people can be helped.
Ambassadors put our cause and our clients in the spotlight by giving presentations on the needs, experiences and issues faced by people with sight loss, as well as staffing information tables at community events. We provide the training that sets you up to be an effective and comfortable speaker.

Betty's Story: "I agreed to join the Ambassadors Program as it would give me an opportunity of paying CNIB back for all their assistance as a client and would involve helping others with sight loss. I was also very interested in receiving training in public speaking which would help to build my confidence and self-esteem."

"I found that after doing a presentation many people come forward to ask questions and receive information. Hearing "the facts" from a CNIB client and how their services have made a difference in our lives helps people with sight loss and family members to have a better understanding of CNIB. When we attend health fairs our information table gives CNIB a presence in their community and the informal environment encourages people to stop by and chat."

If you are interested in requesting a CNIB speaker for your event, please visit our request page.

For more information or to volunteer please contact, 613-542-4975 ext. 5094.

Employment Services

The Employment Center located at the Peterborough office provides specialized employment services to individuals who are blind or partially sighted and are experiencing a barrier to getting or keeping employment.

Learn about adaptive products and strategies to overcome commonly experienced barriers. We help job seekers who have a job goal in mind, those who are just exploring their options or those who need assistance to keep an existing job.

Please contact us to discuss your employment needs and circumstances. Serving Peterborough, Victoria and Haliburton counties. 

For more information please contact, 705-745-6918 ext. 5240 or, 705-745-6918 ext. 5238.

Employment Ontario Logo
This Employment Ontario program is funded in part by the Government of Canada and the Government of Ontario.


Find helpful products for better living.

Shop CNIB offers Canada’s largest array of products and technology for better living with sight loss. Here are just a few of the products you’ll find at Shop CNIB:
  • Around the house: magnifiers of all kinds; talking watches, timers and scales; large-button phones; and colour identifiers
  • Fun stuff: braille board games, tactile dice, TV magnifiers and large-print playing cards
  • Out and about: white canes, pocket magnifiers, specialty sunglasses and talking pedometers
  • At the office: high-contrast, large-print keyboards; braillers; signature guides; and talking calculators
Click here to browse the Shop CNIB online store.

Kingston Office
* Important Information about CNIB Kingston Store:
CNIB Kingston at 826 Princess Street is undergoing extensive renovations to serve you better. Effective June 1st, 2018, the Kingston Shop CNIB Store will be closed until the Fall when the construction is completed.
You can continue to place orders by calling Toll-free 1-866-659-1843, by emailing, or visiting us online at, and purchases will be shipped directly to your home.
We look forward to welcoming you back to our exciting new space in the Fall of 2018.

826 Princess Street, Kingston, ON
613-542-5975 (ext. 5090)
Hours: Tues, Wed. and Thurs., 9:00 a.m. - 3:00 p.m. (Closed daily from 12:00 pm - 1:00 pm for lunch)
*Please note: This store is Volunteer Driven and we do advise to call first before stopping in.

Ottawa Store
1355 Bank Street, Suite 101, Ottawa, ON
613-563-4021 (ext. 5044)
Hours:  Tues, Wed. and Thurs., 9:00 a.m. – 1:00 p.m.
*Please note: This store is Volunteer Driven and we do advise to call first before stopping in.