Barriers to accessing healthcare in Ontario revealed


Thank you to everyone who took part in our recent survey to find out what barriers individuals with vision loss face when accessing healthcare services in Ontario. We had 80 responses to our survey, revealing many common themes of accessibility issues across the province.

The results have been gathered together in the report below and submitted to the Government of Ontario as part of their consultation process on an Accessible Healthcare Standard.

Some of the issues highlighted in the report include:
  • The need for better disability awareness training (including sighted guide) for medical staff
  • A lack of a 'patient centered approach' of dealing directly with the patient and asking their needs
  • Inaccessible medical information and the need for a centralized and standardized system
  • Problems with navigating the built environment
To read our full response, please see the final reports in PDF or Accessible Word formats.

Accessibile Healthcare Survey Report (PDF).pdfAccessibile Healthcare Survey Report (PDF).pdf

Accessible Healthcare Survey Report (WORD).docxAccessible Healthcare Survey Report (WORD).docx

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