Giving FAQs

Browse the questions below to find out more about making a gift to CNIB. If you can't find the information you're looking for here, please call us toll-free at 1-800-563-2642 or email donor.services@cnib.ca​. One of our specialists will be happy to assist you.

How do I donate to CNIB? 

First, decide whether you'd like to make a monthly gift ​or a single gift​.

A monthly gift is an easy and convenient way of giving that maximizes your support and allows you to make a greater difference over the long term. But a single gift still allows you to make a wonderful impact in the lives of people in your community who are blind or partially sighted. Every dollar makes a difference!

Once you've decided on whether you'd like to make a monthly or single gift you can do so in one of three ways:

  1. Online: Use our secure online donation form to make a gift using your credit card, banking information or via PayPal.
  2. By phone: Call us toll-free at 1-800-563-2642 to make your donation safely over the phone with one of our friendly operators.
  3. By mail: Send a cheque to your local CNIB office or our national office at the following address:

CNIB
1929 Bayview Avenue 
Toronto, ON
M4G 3E8

Please make all cheques payable to "The Canadian National Institute for the Blind." 

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Where does the money go when I give to CNIB?

We work hard to maximize every donation we receive so it can have as much impact as possible for Canadians with vision loss. Visit the following pages for more information:

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How can I leave a gift in my will to CNIB?

Making a gift in your will is one of the most powerful ways to support CNIB. In fact, we rely on these types of gifts for a large portion of our funding. Visit our A Gift in Your Will​ page to learn more about how you can make a lasting difference in the lives of people who are blind or partially sighted with a gift in your will to CNIB. 

You can also visit our Make a Planned Gift​ page to find out about other kinds of legacy gifts you can leave to CNIB. 

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How can I donate in memory of a loved one who's passed?

You can donate in memory of someone you've lost by filling out our online "In Memory" donation form, or by calling us at 1-800-563-2642 and making your gift securely over the phone.

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How can I raise money for CNIB?

Visit ourFundraise for Us page for all the information you need to raise money for CNIB, whether you want to host a charity dinner party, run a marathon for CNIB, or hold a toonie drive at your workplace. 

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Can I drop off a donation at my local CNIB office?

Yes, you can. We're always grateful to accept your donations in person, online, by mail or over the phone. It's best to contact your local office​ before you come in. This way we can make sure you're planning to visit us at a time when the office is open and someone is available to accept your donation and thank you for your kindness! You can also call us toll-free at 1-800-563-2642 and ask to be transferred to your local office.​​​

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Why do you send labels, calendars and other items to donors through the mail?

We send small gifts like labels and calendars to our donors through the mail for several reasons. First and foremost, we send these gifts to thank donors for their support.

Another reason we send these gifts is that we've found they inspire our donors to continue supporting CNIB. And because they cost us very little to produce (around 50 cents on average), they're a very economical way for us to raise funds for our programs and services. 

It's important to note that if donors aren't interested in these gifts, they can choose to opt out of receiving them at any time. If you'd like us to stop sending you gifts through the mail, all you need to do is call us at 1-800-563-2642 and let us know.   

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Why do you ask for donations on the street, door-to-door and over the phone?

Like most charities in Canada, CNIB engages in face-to-face and telephone fundraising in select regions across the country. We do this for two reasons: firstly, because it enables us to raise invaluable awareness about the issues facing blind and partially sighted Canadians, and secondly, because it's a very cost-effective way of securing sustainable monthly donations, enabling us to direct more of your support directly to those who need it.