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Contact Us

National Office

Phone:
1-800-563-2642

Fax:
416-480-7700

Mail:
CNIB National Office
1929 Bayview Avenue
Toronto, ON M4G 3E8

Local Offices

Contact CNIB

We welcome your questions, comments and suggestions. Please note that while CNIB can provide general information about vision loss and vision health, we cannot provide answers to specific medical questions or personal medical advice or consultation. Always consult with your physician, eye care professional or other qualified health provider about any questions you may have regarding a health matter.

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CNIB in Your Community

CNIB is active in every region of Canada, with staff and volunteers working in offices and often traveling to provide support to people in their homes and in rural communities. Learn more about the programs, services and events in your community.

How to Access CNIB Services

CNIB's programs and services are available to people of all ages who have difficulty with everyday activities due to vision loss. CNIB has an open referral process, meaning you don't need a doctor's note to come to us. Learn more about accessing CNIB services.

Concerns and Complaints

If you have a concern about the service you receive from CNIB or need more help finding information, we want to hear from you. CNIB is committed to listening to concerns so that we can improve services in the future and we will do our best to resolve the situation in a timely manner. Feel free to contact us at 1-800-563-2642 or to contact an office in your community by e-mail, please choose your province or territory from the Local Offices list on the left.