Founded in 1918, CNIB is one of Canada’s oldest and most respected charities. For 99 years, the organization has been Canada’s primary source of support for people who are blind or partially sighted, providing crucial vision loss rehabilitation services to thousands of Canadians each day.

With a dedicated team of approximately 700 staff members and thousands of volunteers across the country, CNIB is proud to be there, every step of the way, for people who are blind or partially sighted and their families, from the crucial early childhood years through adulthood and into the autumn of life. We also work diligently to increase public understanding of vision health, and to advocate proudly for an inclusive society where no citizen is left behind, regardless of vision loss.

CNIB has ambitious goals for the future. Through our new strategic plan, CNIB is working to ensure that every Canadian who is blind or partially sighted has access to the full range of services they need to increase their independence and have more control over their own lives.

For more information, please visit or call 1-800-563-2642.


November 28, 2017

Job Title:

Team Lead, Community Outreach


Full-Time, Permanent


Barrie, ON


The Team Lead, Community Outreach, is responsible for managing a team of Door to door canvassers.  The Team Lead will be part of the recruiting and training process as well as on-going daily canvasser and program management and evaluation.  The Team Lead, in conjunction with team of Door to door canvassers will be responsible for creating a vital pool of monthly donors.

The Team Lead will report directly to Manager, Community Outreach and indirectly to Senior Manager, Community Engagement.

Essential Functions

The position entails, but is not limited to, the following general responsibilities:

  • Assist with recruitment of Door to door canvassers

  • Assist with training of Door to door canvassers

  • Create positive, energetic and rewarding team environment

  • Manage and motivate team of Door to door canvassers

  • Evaluate Door to door canvassers performance

  • Manage volunteers assisting with monthly donor follow ups

  • Increase monthly donor base

  • Drive and accompany canvassers on their daily route

  • Follow and adjust when necessary route mapping

  • Assist canvassers with their daily fundraising goals

  • Ensure all donations are recorded accurately

  • Ensure all materials including iPads are kept in good condition

  • Leave positive impact on the community

  • Report on weekly progress


Qualifications: (Education, Training, Experience):

Knowledge and Skill Requirements:

  • Excellent communication skills; comfortable conversing with a variety of people in different situations

  • Excellent written communication and oral presentation skills

  • Comfortable working in a high-pressure, fast-paced environment

  • Thoroughness, timeliness, flexibility and an ability to juggle priorities and meet deadlines

  • Proficiency with Microsoft Office applications as well as other software applications such as CRM (familiarity with Raiser’s Edge software a plus)

  • Ability to work effectively in a team environment

  • Ability to develop and maintain positive, productive relationships with senior volunteers

  • Resourceful, results-oriented with a positive, "can do" attitude


    Experience and Education:

  • Post-secondary school degree required

  • Minimum three years team management

  • Experience with door to door campaigns preferred but not required

  • Ability to commute within the Barrie area

  • Valid driver's license and perfect driving record


    Work Environment:

  • Willingness to work some flexible hours

  • Willingness to travel

  • Desire to be a passionate advocate for CNIB and those we serve



Closing Date for Applications:  December 21, 2017

Please Send the Application To: and quote the job title in the subject line

Please send cover letter and resume, and mention how you learned of this position.

CNIB strives to establish and maintain an inclusive workplace and believes that the diversity of our workforce is an invaluable asset. CNIB is committed to following recruitment and selection practices based on merit, transparency, accessibility and inclusion ensuring that all candidates are given a fair opportunity for employment with CNIB.

To help ensure that this commitment is met, CNIB is committed to working with all candidates that require an accommodation. If you require an accommodation, please state in your cover letter what accommodation you require and CNIB will work with you to meet your needs at every stage of the recruitment and selection process.

We thank all applicants for their interest in CNIB, however, only those selected for an interview will be contacted.