Founded in 1918, CNIB is entering its 100th year of operation – and celebrating a century of changing individual lives and society as a whole. For nearly 100 years CNIB has been Canada’s primary source of support for people who are blind or partially sighted, passionately providing crucial vision loss rehabilitation services to thousands of Canadians each day.

Do you want to be part of a dedicated team of approximately 700 staff members and thousands of volunteers across the country? Join us every step of the way with people who are blind or partially sighted and their families, from the crucial early childhood years through adulthood and into the autumn of life. Our work – and our impact – takes many Do you want to be part of a dedicated team of approximately 700 staff members and thousands of volunteers across the country? Join us every step of the way with people who are blind or partially sighted and their families, from the crucial early childhood years through adulthood and into the autumn of life. Our work – and our impact – takes many forms. Through Vision Loss Rehabilitation Canada, a new health services organization operated by CNIB, we provide personalized rehabilitation services designed to enhance independence, safety and mobility after a loss of sight. Meanwhile, CNIB’s other community-based services empower Canadians who are blind or partially sighted to lead rich, full lives, and move us toward a more inclusive world.

For more information, please visit or call 1-800-563-2642.


January 9, 2018


Job Title:

Manager, Northern Region






Saskatoon, SK




In accordance with CNIB policies, standards, systems and procedures, this position is responsible for the coordination and implementation of programs and services delivery. Provides direct supervision of field service staff and program staff to ensure effective and efficient delivery of programs and services and the achievement of standards.


Essential Duties entail (but not limited to):

  • Under the direction of the Executive Director – Saskatchewan, supervises staff in the delivery of programs and services.  Supervisory responsibilities include staff resourcing, performance planning, assessment and development, work assignments and monitoring.

  • Implement a service delivery plan for the region and establish goals for programs and service outcomes, measures of performance and standards.  Implements through new practices/protocols in key service areas.
  • Responsible for the efficient use of client service resources across all communities while meeting client needs.
  • Monitors units of service and waiting lists for the regions.
  • Monitors program participants and outcomes for foundation programs.
  • Maintains quality assurance and standards of service.
  • Develops and monitors department operating plans and budgets within the regions in accordance with management directions and standards.
  • Identifies the educational and training needs of service staff and assists in the development of staff training workshops and seminars.
  • Ensures that all staff comply with essential file documentation in accordance with CNIB Systems and Standard Client Service Operating Procedures.
  • Conducts team and one to one meetings on a regular basis.
  • Assists in providing and preparing information for submissions to funding contractors; provides reports ensuring accountability for program delivery and associated costs.
  • Develops and maintains continued liaison with new and establish consumer groups, service clubs, other agencies and blindness organizations, media, funding sources, general public, community professionals and volunteers
  • Attends mee.tings and events for the North Region.
  • Consults on philanthropy, administration and government relations issues.
  • Responsible for the regional budget.
  • Meets with and advises programs and services staff on budget development, concerns, questions, etc.
  • Provide supervision to other areas when other supervisors are away.
  • Manage the EZ Labor & CentreSuite database.
  • Responsible for reporting to funders, stakeholders, Saskatchewan Advisory Board at the request of the Executive Director.
  • Chairs region team meetings.
  • Travel within the province to meet with various stakeholders.
  • Bridges the culture of the organization between business units and between geography and seeks opportunities for collaboration.
  • Takes all client complaints for their relevant regions works on resolution.
  • Works on special projects with outside interest groups.
  • Liaises, supports, and works in conjunction Saskatchewan Advisory Board.
  • Works in conjunction with Executive Director on Foundation and Vision Loss Rehabilitation SK Programming and strategy implementation.
  • Participates in meetings with the Saskatchewan Management team and seeks opportunities to create efficiencies, collaborate and generate revenue.


Qualifications: (Education, Training, Experience):

Knowledge and Skill Requirements:

  • Thorough understanding and working background in a specific professional practice area. 
  • Working knowledge of service protocols, standards and practices across all other practice areas
  • Demonstrated people management skills
  • Working confidentially in a technology intensive operating environment
  • Utilizing both standard office software and specialized client management technology


Experience and Education:
  • Bachelor’s degree in a related field preferred
  • Min. 5 years’ experience supervision/management role with experience in program development and multi-disciplinary service delivery
  • Experience working in a not for profit preferred
  • Excellent communication skills (both written and oral)
  • Strong organizational, planning and interpersonal skills, including the ability to manage many projects at one time
  • Ability to work independently under general direction according to broad objectives
  • Ability to lead others in a supportive manner and function as part of a multi-disciplinary team member
  • Knowledge of community resources available
  • Preference to individuals with discipline training specific to CNIB services.



Closing Date for Applications:  Open until filled


Please Send the Application To:  ​​ and quote the job title in the subject line.

Please send cover letter and resume, and mention how you learned of this position.

CNIB strives to establish and maintain an inclusive workplace and believes that the diversity of our workforce is an invaluable asset. CNIB is committed to following recruitment and selection practices based on merit, transparency, accessibility and inclusion ensuring that all candidates are given a fair opportunity for employment with CNIB.

To help ensure that this commitment is met, CNIB is committed to working with all candidates that require an accommodation. If you require an accommodation, please state in your cover letter what accommodation you require and CNIB will work with you to meet your needs at every stage of the recruitment and selection process.

We thank all applicants for their interest in CNIB, however, only those selected for an interview will be contacted.