Founded in 1918, CNIB is one of Canada’s oldest and most respected charities. For 99 years, the organization has been Canada’s primary source of support for people who are blind or partially sighted, providing crucial vision loss rehabilitation services to thousands of Canadians each day.


With a dedicated team of approximately 700 staff members and thousands of volunteers across the country, CNIB is proud to be there, every step of the way, for people who are blind or partially sighted and their families, from the crucial early childhood years through adulthood and into the autumn of life. We also work diligently to increase public understanding of vision health, and to advocate proudly for an inclusive society where no citizen is left behind, regardless of vision loss.


CNIB has ambitious goals for the future. Through our new strategic plan, CNIB is working to ensure that every Canadian who is blind or partially sighted has access to the full range of services they need to increase their independence and have more control over their own lives.


For more information, please visit or call 1-800-563-2642.



January 10, 2018


Job Title:

Manager, Foundation Programs



Permanent, Full-time



Calgary or Edmonton, AB



The Manager, Foundation Programs will lead and empower integrated teams of staff and volunteers to deliver programs and services that change the lives of Canadians who are blind or partially sighted. Under the supervision and guidance of the Executive Director, this role will be responsible for overseeing the day to day operations of the Foundation program offerings, including supervising and supporting Program Leads in the development of their program areas; implementing best practices for current and new programs; and adhering to organization-wide service standards while maximizing positive experiences and outcomes for participants.

This role assists the Executive Director in creating and delivering an operational plan that supports the goals of the Foundation and the CNIB Strategic plan with a focus on programming in areas of Children and Youth, Career and Employment, Volunteers and Ambassadors, Community Education and Advocacy and future programs identified as an area of need.  This role is also instrumental in identifying, capturing and communicating opportunities that demonstrate the impact of volunteers, staff, community relationships and overall value of Foundation programs. 

This is the job for you if…

  • You’re driven not just to meet expectations, but to exceed them – then set even bigger goals.
  • You’re an energetic leader who can build and motivate a high-performing team.
  • You’re an outgoing person and a strong communicator. You can forge great relationships with all kinds of people.
  • You’re creative, resourceful, collaborative and solution-oriented. Where others see problems, you see opportunities.
  • You’re flexible and resilient. Change doesn’t intimidate you – it excites you

In this role, you will change what it is to be blind today by:

  • Creating and leading an amazing team: You will work with the Executive Director to recruit, train and actively manage an integrated team of staff who will be accountable for overseeing the overall Foundation programs current offered within AB-NWT and assist in identifying future areas of programming.   You will foster an inclusive, empowered culture where every team member feels valued, respected, engaged and driven to succeed.
    • You will help make CNIB the organization of choice for staff and volunteers.
    • You will help make CNIB the organization of choice for donors – promoting our commitment to donor stewardship at every opportunity.
    • You will direct staff reporting to you, ensuring appropriate human resources planning, effective coaching and performance management.
    • You will lead by example in bringing our values to life – inspiring your team to work with passion, determination, ambition and a positive spirit to change people’s lives, and society itself.

·       Developing, delivering and monitoring best-in-class programs: You will lead the development, implementation and evaluation of programs in Alberta, working within established standards. You’ll constantly seek ways of growing and improving programs so that local participants have the best possible outcomes.

o   You will be responsible for overseeing the Program Leads, acting as a mentor; providing guidance throughout the development and management of their programs.

    • You will assist the Program Leads in implementing and monitoring the outcome evaluation processes for all programs within the region.
    • You will constantly seek opportunities to improve service delivery metrics and participant outcomes, leveraging available evaluation data for your region and ensure staff meet key performance indicators.
    • You will keep abreast of best practices and new developments in programming for people who are blind or partially sighted, and proactively bring forward ideas on how to improve all aspects of the work we do.
    • You will assist with the management of the Foundation program budget. 

·       Engaging and empowering participants: You will work with various Program Leads to help build strong, positive relationships with program participants, gaining insight into their unique needs and lived experiences, and ensuring they have the support they need to reach their goals.

    • You will champion CNIB's high standards of client and customer service, ensuring they are universally understood by staff and volunteers, and continuously upheld across all aspects of local operations.
    • You will proactively encourage program participants to take advantage of other CNIB programs and services that may benefit them, offering them opportunities to expand their support network and deepen their community engagement.
    • You will work collaboratively with the Manager of Rehabilitation in those areas of overlap.
  • Building strong community relationships:
    • You will share the responsibility of owning the relationship with the United Ways, Foundations and private donors in Alberta alongside the Executive Director.
    • You will develop and steward strong and effective partnerships with community organizations that are aligned to and/or can help further our mission, including other service delivery organizations, funding agencies, etc.
    • You will be a key local ambassador for CNIB, representing and promoting the organization at all relevant external events. 

The duties and responsibilities outlined above are indicative of the role, but aren’t exhaustive and may be subject to change as required.

Problem Solving/Time Frame of Impact

  • Ability to provide effective solutions to routine as well as complicated problems utilizing diplomacy analysis, creativity, and problem-solving skills.
  • Ability to respond to and resolve client/staff/volunteer issues in a timely manner.
  • Ability to manage conflicting deadlines and competing priorities in a timely and efficient manner

Decision Autonomy

  • This position works under the general guidance of National/Divisional program guidelines and standards, and has autonomy on daily operational activities.
  • Regular consultation with the Executive Director on operational issues requiring escalation.


  • Facilitate and enhance team-efforts on a professional level and share specialized knowledge, experience, concepts, and skills.
  • Provide positive leadership, mentorship, coaching and management support to staff and volunteers within the team.

Qualifications: (Education, Training, Experience):

What do you bring to the table?

  • A track record of successful people management encompassing leading, managing and motivating teams of staff and volunteers.
  • Excellent interpersonal, influencing and communication skills, with the ability to plan and deliver clear communications to a dispersed audience.
  • Effectively demonstrates understanding and championing of diversity and accessibility issues.
  • Experience in program development, outcome evaluation and project management (preferred knowledge in areas of children and youth, volunteers and employment)
  • Experience in delivering training workshops and devising and delivering presentations.
  • Proficient in MS Word, Excel, Outlook and PowerPoint.
  • Good relationship/team builder and networking skills with a variety of stakeholders.
  • Excellent analytical, problem definition and problem-solving skills.
  • Proven time management, planning, coordinating and organization skills; proactive in initiating multiple projects on an ongoing basis.
  • Professional attitude, results oriented, strategic and flexible.
  • Knowledge of Accessibility Standards and best practices.

Experience and Education:

·       Post-secondary degree or diploma in a related field.

·       5 years of experience in program development and management within a charity/not-for-profit organization.  

·       Knowledge of adaptive technology an asset.

  • Knowledge and experience working in a not-for-profit or charity.
  • Personal or professional experience relating to blindness and vision loss is considered an asset.

Work Environment:

  • Willingness to work flexible hours.
  • Willingness to work from different locations.
  • Some travel within Alberta and within Canada will be required.

Closing Date for Applications:  February 23, 2018

Please Send the Application to: and quote the job title in the subject line

Please send cover letter and resume, and mention how you learned of this position.

CNIB strives to establish and maintain an inclusive workplace and believes that the diversity of our workforce is an invaluable asset. CNIB is committed to following recruitment and selection practices based on merit, transparency, accessibility and inclusion ensuring that all candidates are given a fair opportunity for employment with CNIB.

To help ensure that this commitment is met, CNIB is committed to working with all candidates that require an accommodation. If you require an accommodation, please state in your cover letter what accommodation you require and CNIB will work with you to meet your needs at every stage of the recruitment and selection process.

We thank all applicants for their interest in CNIB, however, only those selected for an interview will be contacted.​