CNIB provides community-based support, knowledge and a national voice to ensure Canadians who are blind or partially sighted have the confidence, skills and opportunities to fully participate in life. With 900 employees and 10,000 volunteers working out of offices across the country, CNIB serves thousands of Canadians of all ages. For more information, please visit or call 1-800-563-2642.
April 8, 2013
Job Title:  
Coordinator, Volunteer Services
35 hours/week, 12 month contract with a possibility of extension
St. Catharines, ON
Coordinates and implements a comprehensive volunteer services program within the Niagara region to effectively engage volunteers through the professional management of volunteer resources.  This position works closely with management and staff to identify and fulfill volunteer requirements and ensure volunteer activity meets the needs of the organization.
Essential Duties entail (but not limited to):
·        Coordinates and implements a volunteer services program, including assessing and identifying, in conjunction with management and staff, the requirements for volunteer resources in the region.
·        Works with staff to prepare and update volunteer position descriptions.  Actively recruits, interviews, screens, places, and coordinates assignments; cultivates volunteers; matches volunteers’ profiles and competencies with appropriate assignments according to availability and location; provides orientation and ensures training of volunteers according to their assignment; provides direct supervision of volunteers as required.
·        Supports staff who supervise volunteers and provides training on appropriate volunteer management processes.
·        Coordinates the Ambassador Program to assist with funding requests and public education.
·        Coordinates the Vision Mate Program.
·        Coordinates a volunteer recognition and stewardship program.
·        Speaks at meetings representing CNIB, as required.
·        Contributes to operationalizing the national volunteer strategy.
·        In consultation with staff, ensures volunteers have an annual opportunity to share and receive feedback.
·        Evaluates the effectiveness of the program on an on going basis.
·        Manages a database and tracking system of volunteer contact information, activities and hours.
Qualifications: (Education, Training, Experience)
  • Minimum three years experience in a comparable, supervisory position within a non-profit organization.
  • A personal history of volunteerism.
  • Volunteer Management Certificate from accredited program an asset.
  • CAVR or provincial volunteer managers’ professional association membership an asset.
  • Proven knowledge and skills in the volunteer management cycle, including: program planning and development, recruitment, screening, selection and placement, orientation and training, supervision and evaluation, and recognition and retention.
  • Well developed interpersonal skills.
  • Demonstrated relationship management skills with individuals, groups, partners and organizations.
  • Excellent written and oral communication skills; ability to develop and deliver presentations and group training sessions.
  • Proven supervisory and coaching skills.
  • Creative problem-solving skills.
  • Detail-oriented, highly organized with excellent multi-project and time management skills.
  • Proficient in the use of Microsoft Office software.
  • Proficient in the use of Raiser’s Edge Volunteer Module, or comparable volunteer information management system.
  • Willingness to work flexible hours
  • Travel across the region will be required.
Closing Date for Applications:   April 19, 2013
Please Send The Application To: and quote the job title in the subject line.
Please send cover letter and resume, and mention how you learned of this position..
We thank all applicants for their interest in CNIB, however, only those selected for an interview will be contacted.
CNIB: seeing beyond vision loss