Founded in 1918, CNIB is one of Canada’s oldest and most respected charities. For 99 years, the organization has been Canada’s primary source of support for people who are blind or partially sighted, providing crucial vision loss rehabilitation services to thousands of Canadians each day.

With a dedicated team of approximately 700 staff members and thousands of volunteers across the country, CNIB is proud to be there, every step of the way, for people who are blind or partially sighted and their families, from the crucial early childhood years through adulthood and into the autumn of life. We also work diligently to increase public understanding of vision health, and to advocate proudly for an inclusive society where no citizen is left behind, regardless of vision loss.

CNIB has ambitious goals for the future. Through our new strategic plan, CNIB is working to ensure that every Canadian who is blind or partially sighted has access to the full range of services they need to increase their independence and have more control over their own lives.

For more information, please visit or call 1-800-563-2642.

CNIB Internship/Returnship Program

Are you a blind or partially sighted job seeker? CNIB has an exciting internship or returnship opportunity for someone that is looking to enter or re-enter the workforce. A "returnship" is an internship for someone who has work experience that is looking to re-enter the workforce.


February 21, 2018

Job Title:

Hub Master/Coordinator– Internship/Returnship Position


6 months from start date


Toronto, ON

Pay Rate:

$15.00 per hour



Reporting to the Lead, Orientation, Onboarding and Engagement, this position coordinates and oversees all aspects of operating the CNIB GTA Community hub which includes customer service, inventory, communicating with internal stakeholders' and external vendors.


Essential Duties entail (but not limited to):

  • Welcomes and greets people entering office or department, offering sighted guide as required

  • Provides information to the public and those with vision loss regarding CNIB services and programs.

  • Direct clients to VLRO as appropriate

  • Provides appropriate information to individuals in-person or by telephone

  • Maintains and ensures a good supply of information pamphlets, brochures and other handouts

  • Manages inventory, re-ordering, stocking office supplies as needed

  • Responds to one-line volunteer applicants providing information on becoming a volunteer

  • Respond to telephone calls and return messages

  • Maintain records of actions including individuals spoken to in-person or by telephone

  • Other duties as required, may include: keyboarding/data entry, sending faxes or emails, tidy and/or restock area.


Qualifications: (Education, Training, Experience):

  • Candidates must be blind or partially sighted in order to participate in the CNIB Internship/Returnship Program

  • High School diploma

  • Minimum two years administrative experience; experience in not-for-profit an asset

  • Experience with customer service is an asset

  • Excellent written and oral communication, interpersonal and organizational skills

  • Good word processing skills; experience with MS Office

  • Flexible, open to change, a team player and have demonstrated ability to take initiative

  • Demonstrates mature and sensitive nature when dealing with the needs of persons experiencing vision loss

  • Positive attitude focused on total agency success and commitment to maintaining confidentiality


Closing Date for Applications: March 9, 2018

Please Send the Application To: and quote the job title in the subject line

Please send cover letter and resume, and mention how you learned of this position.

CNIB strives to establish and maintain an inclusive workplace and believes that the diversity of our workforce is an invaluable asset. CNIB is committed to following recruitment and selection practices based on merit, transparency, accessibility and inclusion ensuring that all candidates are given a fair opportunity for employment with CNIB.

To help ensure that this commitment is met, CNIB is committed to working with all candidates that require an accommodation. If you require an accommodation, please state in your cover letter what accommodation you require and CNIB will work with you to meet your needs at every stage of the recruitment and selection process.

We thank all applicants for their interest in CNIB, however, only those selected for an interview will be contacted.